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Self-Service

Empower your users, unburden your admin

Allow users to use a third party as an Identity Provider. Let users move between systems quickly and securely, enhancing customer experience. Improve security and ease administration by trusting the identity credentials assured by a partner company or domain.

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User Self-Management

Allow your users to manage their own account

Let them subscribe to the applications they want to use and let them unsubscribe from those applications when they stop using them. Delegate administration for tasks such as password reset or changes to their contact details (telephone number, address…) so that you can unburden admin staff. Allow users to choose from a number of predefined Identity Providers so they get freedom of choice and can bring their own authentication. Allow users to give and revoke consent.

By linking the TrustBuilder self-service portal to the Service Catalog, you make it easy on administrators to add Identity Providers and applications. Use the self-service portal to roll out Multi-factor Authentication.

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This is what you get from Self-Service

Increase user productivity

  • Self-service
  • Easy onboarding
  • Manage their own applications

Increase customer experience

  • Let them bring their own authentication
  • Empower users to manage their contact details
  • Let users give and revoke consent

Unburden IT admin

  • Fewer calls
  • No password resets
  • No tedious work

Reduce IT cost

  • Users manage their information
  • Prebuilt integrations
  • Easier maintenance

Improve onboarding experience

  • Bring your own authentication
  • Passwordless access
  • Pre-approved applications

Increase user productivity

  • Self-service
  • Easy onboarding
  • Manage their own applications

Increase customer experience

  • Let them bring their own authentication
  • Empower users to manage their contact details
  • Let users give and revoke consent

Unburden IT admin

  • Fewer calls
  • No password resets
  • No tedious work

Reduce IT cost

  • Users manage their information
  • Prebuilt integrations
  • Easier maintenance

Improve onboarding experience

  • Bring your own authentication
  • Passwordless access
  • Pre-approved applications

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