How IAM can help you achieve your business goals

From improving customer experience and workforce efficiency to growing revenue and establishing reliable risk management: here’s how TrustBuilder Identity Hub helps you achieve your goals.


Building ecosystems

Banks have become supermarkets of services. Banking apps have turned into hubs that offer integration to services offered by third parties, for instance (transportation) ticketing services or handyman services. This creates ecosystems around financial institutions, and adding new services swiftly can create a competitive advantage. TrustBuilder Identity Hub acts as a centralized applications portal and its open architecture and plug & play (PnP) connections make adding third-party services easy and efficient.

TrustBuilder Identity Hub
Customer Experience

Improving customer experience

In a digital landscape, businesses need to make customer interactions as pleasant as possible to ensure conversion and retention. Building a slick customer experience starts with establishing a reliable customer identity and access management (CIAM) solution. To comply with GDPR and other privacy regulations, your CIAM solution needs to give customers control over how their personal data is collected, stored, managed and shared. With TrustBuilder Identity Hub, managing these expectations and requirements is easier than ever, allowing you to add depth to customer interactions.

Reduce costs with effective security management

TrustBuilder Identity Hub’s policy-based security approach allows you to integrate security services within one application and replicate it throughout your organization. This centrally managed system makes it easy to adapt to a changing environment and policies and greatly reduces costs over time, since application changes are no longer needed for every change in security policy. With the integrated Workflow Editor, the implementation of your organization’s changing security policy becomes instantly transparent and easily adaptable.

Scalable and cost effective IAM
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Whitepaper: Building trust for digital ecosystems

Workforce efficiency

Improve workforce efficiency and attract new talent

The modern (digital) workplace needs to be secure yet easily accessible, for employees as well as contractors and suppliers. Managing the right access for the right person has become an increasingly complex puzzle that can only be solved with a flexible, comprehensive solution. TrustBuilder Identity Hub can be deployed across your organization to provide exceptional employee experiences while providing best-in-class IT security.

Grow your revenue with CIAM

Customer Identity and Access Management (CIAM) helps organizations increase their revenue in two important ways. First, it provides the foundation for new business and income streams by enabling new services for your customers. Secondly, CIAM plays a crucial role in establishing a frictionless user/customer experience, boosting conversion and onboarding.

Grow your revenue
Regulation and privacy

Getting regulation and privacy right

How organizations handle personal data is under increased scrutiny from customers as well as regulatory authorities. In recent times, the EU General Data Protection Regulation (GDPR) and various consumer privacy regulations have been enacted. More stringent regulations are expected to follow. In the meantime, the revised Payment Service Directive (PSD2) requires financial institutions to unlock their user’s data to third-party applications. Other notable examples include the PCI DSS standard to combat credit card fraud in retail, and the EU Directive 2016/97 for insurance companies.

With TrustBuilder Identity Hub, compliance with changing regulations is easier than ever. Our solution facilitates user data management, consent management for personal information sharing and data processing. It gives users the ability to give and revoke consent for sharing personal data to all applications, even on-premise web apps. Thanks to our data centralization approach, policies are implemented appropriately across your organization.  

Powerful and dynamic risk management

In an increasingly complex digital environment, evaluating the risk of transactions is more challenging than ever. The only way organizations can provide optimum security is through dynamic risk evaluation and authentication: the real-time, context-dependent assessment of every transaction.

Our Identity Hub enables you to enforce different authentication methods for user sign-on depending on risk score. Already have a risk management solution in place? No worries, integration with TrustBuilder is a breeze, as is re-using existing data.