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User Onboarding and Registration Process

Looking to simplify the registration process and make onboarding simple for your users, while ensuring privacy and consent management?

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What you want

Business Challenges for User Onboarding

Providing a user-friendly user onboarding experience

Implementing robust mechanisms for managing user consent and privacy

Minimizing the administrative burden associated with user registration

Managing the complexity of document verification process

Ensuring compliance with Know Your Customer (KYC) regulations

Addressing the complexities of integrating with IdPs

Safeguarding sensitive user data collected during user onboarding

What you gain

Key Benefits

Increase revenue

With TrustBuilder, organizations can minimize registration abandonment rates by offering a simple and intuitive user onboarding and registration process, removing barriers to entry and reducing churn.

Compliance with Regulatory Requirements

TrustBuilder helps organizations comply with regulatory requirements related to user data and privacy by collecting consent and managing user permissions during user onboarding and registration process.

Easy Integration

TrustBuilder seamlessly integrates with both internal systems and third-party authentication services like FranceConnect or itsme, ensuring a smooth user onboarding experience across multiple platforms.
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Identity providers

Success Story

Argenta’s Digital Transformation

CHALLENGES

Argenta sought to digitize customer onboarding offering the same convenient experience to their customers whether they are in a branch office, on a website or on a mobile device.

SOLUTION

Argenta introduced online user onboarding with Itsme© or Document Verification using passport or ID-card options, offering a fast, easy and versatile way to become a customer.

RESULTS

Argenta experienced over 10% annual growth in customer satisfaction and acquisition. Additionally, they achieved uniform user experience and functionality across both web and mobile platforms.

What you need

Featured Product

TB Access Manager

Experience a “haute couture” management of external identities with unparalleled security and efficiency, best fit for hybrid environments. See more

TrustBuilder ID

Verify the identity of your users securely, using document authentication or by integrating with IdPs, while ensuring KYC compliance. See more

TB Authentication Manager

Guarantee secure and compliant access to your systems and data by implementing passwordless and adaptive authentication methods, prioritizing user convenience & security. See more
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Expert Talk-show

Watch our keynote on the critical intersection of identity proofing and robust authentication. This talk-show tackled the real challenges of online onboarding and showcased innovative solutions designed to enhance user experience while ensuring security.

Watch the Talk-show
User onboarding and identity proofing talk

What you can also do

Anything else?

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CIAM

Looking to enhance customer digital journeys? Need a reliable system for managing customer identities securely?

See more Social-integration-of-working-team

Multi-factor Authentication

Looking to implement a SaaS Multi-factor Authentication (MFA) solution that is Passwordless, Adaptive, and offers an unparalleled level of security?

See more Confident-young-businessman-working-on-laptop-in-modern-office

Single Sign-On

Looking to improve security measures while ensuring a simplified and rapid user journey for onboarding and accessing your organization’s applications?

See more

Frequently Asked Questions

Find your answer to common questions regarding TrustBuilder’s SSO solution.

What are the options available for user identification with TrustBuilder?

TrustBuilder offers various options for user identification, including filling in forms for low-risk environments or marketing purposes, using a third-party Identity Provider (IDP) such as AD or LDAP for B2B environments or social login for B2C, leveraging government-approved third-party IDPs for assured identity verification in both B2C and B2B scenarios, and utilizing government-issued documents for secure verification in diverse environments.

Can TrustBuilder support multi-persona authentication during registration?

Yes, TrustBuilder offers multi-persona authentication capabilities, enabling users to register and access different personas (roles based on policies) within the same platform. For more information, explore the TB Persona feature, which simplifies the user onboarding process for users with diverse roles or responsibilities.

What measures does TrustBuilder take to prevent registration abandonment?

TrustBuilder employs user-friendly interfaces, streamlined workflows, and progressive profiling techniques to minimize registration abandonment rates. By removing barriers to entry, more users are likely to complete the registration process successfully.

Can TrustBuilder integrate with existing systems and third-party authentication services?

Yes, TrustBuilder seamlessly integrates with internal databases and third-party authentication services like FranceConnect or itsme. This ensures compatibility with existing infrastructure and enhances the user onboarding process for users.

How does TrustBuilder handle user consent during the registration process?

TrustBuilder empowers users by allowing them to give or revoke consent for data usage and communication preferences. Through self-service options, users can manage their consent settings, enhancing transparency and compliance.