websights Trainer - TrustBuilder

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TrustBuilder is a European-based cybersecurity software vendor with a global reach. We are in the business of fortifying digital landscapes with our identity-centric solutions, enabling businesses worldwide to operate securely and efficiently.

Our SaaS platform stands out in the industry, powered by a passwordless and deviceless Multifactor Authentication solution that is seamlessly integrated into a comprehensive Customer Identity and Access Management platform. This sophisticated blend of technology ensures airtight security while facilitating a frictionless user experience for consumers and employees alike.

At TrustBuilder, we are deeply focused on empowering businesses. Our primary goal is to enable our customers to operate securely and efficiently. To achieve this, we offer tailor-made “haute couture” solutions, allowing our clients to customize their cybersecurity defenses according to their specific requirements and bring a unique proposition to the market.

Moreover, we acknowledge the crucial role third-party collaborations play in modern business operations. Our solutions are crafted to simplify such collaborations, ensuring easy and secure interactions between various parties.

With TrustBuilder, you can trust in a secure digital future.

TrustBuilder values its people and culture. Employees live by their core values : Care, Team Up and Innovate. Employees are customer oriented, they respect each other, work as a team, and deliver excellence by being creative and innovative day-to-day. TrustBuilder offers a competitive salary and a stimulating work environment. TrustBuilder also provides opportunities for learning, development, and career growth.

Role description

We are looking for a dynamic and experienced Trainer to join our team, specializing in crafting learning paths as a cornerstone of our company’s Customer Success strategy. As a Trainer, you will play a pivotal role in designing, developing, and delivering comprehensive training programs tailored to meet the needs of our diverse partners and clients.

Location: France or Belgium

Key Responsibilities

  • Learning Path Development: Develop and design learning paths and resources, including manuals, presentations to support the educational objectives of our partners and clients.
  • Needs Assessment: Conduct thorough needs assessments to pinpoint training gaps and opportunities for improvement within our partner and client organizations.
  • Content Creation: Create captivating and interactive training content that adheres to industry best practices and addresses the specific requirements of our audience.
  • Training Delivery: Conduct training sessions both in-person and virtually, ensuring that participants acquire the knowledge and skills necessary for success.
  • Evaluation and Feedback: Establish evaluation metrics and mechanisms to gauge the effectiveness of training programs and gather feedback for continuous enhancement.
  • Stakeholder Collaboration: Collaborate closely with internal stakeholders, including sales, marketing, and product teams, to ensure that training initiatives align with organizational objectives

Do we have a match?

This is what we expect from you:

  • 4+ years of experience in B2B SaaS or Networking/Security solutions, preferably identity and authentication solutions
  • Experience with standard authentication/authorization protocols (e.g. SAML, OAuth2, OIDC, Radius, LDAP)
  • Technical understanding of core security topics (SSL/TLS, password hashing, encryption, etc.)
  • Technical knowledge in corporate IT ecosystem (VPN, Microsoft 365, Cloud services, SSO, Microsoft architectures)
  • An In-depth knowledge of Identity/Access Management and two-factor/multi-factor authentication is a plus
  • Technical experience in managing IT systems is a plus
  • Excellent presentation and facilitation skills, with the ability to engage and motivate diverse audiences.
  • Effective communication and interpersonal skills, with the ability to build relationships and collaborate cross-functionally.
  • Self-driven, detail-oriented, can-do attitude
  • Strong organizational skills with the ability to multi-task
  • Ability to follow through and meet deadlines
  • Language skills: English, Dutch, French
  • BA/BS degree or equivalent

What you can expect from us:

  • We pay you a competitive salary.
  • We offer benefits such as meal vouchers, group insurance and hospital insurance.
  • You will work in a flexible culture where quality of work outweighs quantity.
  • TrustBuilder cultivates a culture of collaboration and shared success.
  • We encourage you to develop your career and personal growth. You will benefit from learning and development programs that help you grow.
  • We value open communication and regularly provide recognition and feedback.
  • We have offices in Belgium and France, where you can work in cool offices in Ghent or Paris. Because we believe in the importance of a good work-life balance we offer the flexibility for remote work. To improve in-person collaboration we do expect our employees to come to the office from time to time.
  • Your work environment comes with delicious coffee, fresh fruit, team lunches and frequent celebrations of our successes. What’s more, a bunch of amazing colleagues will make you feel at home immediately.

Do you feel like contributing to these successes? Do you want to grab this opportunity to develop yourself and help us grow? Then don’t hesitate and send your motivation letter and CV to [email protected]. You can also use this address to ask any question about your future with us.